FAQs

store for handcrafted materials

You’ll get to know more about our store and our services in general by reading through this Frequently Asked Questions page. Here is where all the common questions of the people who visit us on a regular basis are collected for your reference. If you still have questions which are not answered here, you are free to contact us anytime.

Q: Do you sell your products online?
A: In hopes to keep up with the continuously growing and advancing technology and to get a wider market, we are now selling all of the products we have here on our website. Now, you do not need anymore to drive far if you are not living in Henderson because, with a few pushes of the button in your keypad, we can already deliver the items you’ve purchased at your doorsteps. It is all automated now which makes it easier and more convenient to everyone.

Q: Do you ship internationally?
A: We started shipping internationally since 2014. So wherever you are in the world, trust that the items you purchased from our local artisans will be delivered to you within the timeframe given the check out of your items.

Q: How to pay for my purchases?
A: You can pay via PayPal and major credit cards only such as Visa, Master Card, JCB, and American Express.

Q: Do I need to register before I make a purchase?
A: Registration is not necessary. You can simply buy as a guest and you are good to go. However, registration is mandatory if you are thinking of engaging into the testimonials page of the website.

Q: Do you save my information?
A: All the information you give us will be treated with utmost confidentiality. We will not use it for our own interest. Rest assured that your information is safe with us.